Frequent questions
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How long will it take to receive my package?
All orders need 2 weeks to complete. Close to a holiday such as Christmas, Mother's or Father's Day, even 3 weeks. Once you have completed the order you will receive it in 2-3 working days.
Is it possible to make a return?
If the product has been custom made or customized for you, a return cannot be made. However, if you have received a product that does not conform to the description or is unfortunately damaged, you will be entitled to a refund. If the product is not personalized you will be able to make a return: The return is the responsibility of the customer. Send the non-personalized product to MINI ME Via Trincea dei Razzi 57 09122 Cagliari. Once you have received the product and verified its integrity you will receive your refund
How can I wash personalized products?
Almost all personalized products can be washed, your design will never come off. However, there are some precautions that we suggest: for cups, water bottles, etc., it is preferable to wash by hand and not in the dishwasher. Turn t-shirts, clothing, clutch bags and kimonos inside out before washing. Cold wash 30°. Remember to always iron backwards and never on the design. Do not wash clutches and bags that have pom poms.
How much is shipping?
For all products in the shop, shipping is always free in Italy.
Can I also customize a product not present in the shop?
of course, you can customize any product, even if it is not present in the shop
I'm getting married next year, how long in advance should I contact you?
It depends on the product you choose. if it concerns invitations and participations I also recommend 4-5 months in advance. All wedding products need at least a month's time
Do you also ship abroad?
I ship all over the world. Contact me and I will tell you the shipping costs for your country
I have an idea, can we make it happen together?
Whatever your idea is, together it can be realized. Contact me and we will find the right solution for you